Dutton Plumbing - Dutton Pumbing Simi Valley

0 comments
Not resolved
1.7
Details
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

I had a Dutton plumber from Simi Valley, California, come to my house. He replaced a toilet flapper, a fill valve, and a valve inside my shower handle.

He was there for about an hour and my bill was over $700. Call other places first. The plumber said for just my flapper and fill valve the charge was $500. These prices seem very high.

I am an older, single mother of three that has no expertise in the field of plumbing. When the guy left I wished I had called other plumbers. I never received a receipt even though he told me one would be emailed. I only received a copy of the agreement waving your right to cool off.

The plumber was clean and friendly but I would rather have a guy that was dirty if he charged me less. I honestly regret calling this place.

Product or Service Mentioned: Dutton Plumbing Plumbing Service.

Reason of review: Pricing issue.

Monetary Loss: $700.

I didn't like: High prices.

Dutton Plumbing in Oxnard, California - Plumber bypasses backyard sprinklers - kills lawn!

0 comments
Not resolved
1.5
Details
Customer service
Reliability

Major repair to water pipe leak. Plumber bypasses leak and cuts off water to backyard.

Gardener fixes sprinklers; but no water! Sprinkler specialist says plumber re-routed from backyard line. Called plumber; except he insists another plumber did it and will not fix. Supervisor says it will be weeks to get a repairman.

Lawn is now dead! They are dragging their feet on this. Company previously fixed toilet and overcharged by $200 compared to other local plumbers.

They have a bad reputation! Will consider legal action.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

I didn't like: Inferior work and bad service.

You May Also Like